Privacy Policy.

Last edited: 07/05/2026

1. Who are we?

Pronutriq NV
Registered office: Meengracht 6A, 9620 Zottegem, Belgium
VAT number: BE1033603690
Email: info@pronutriq.com
Website: www.pronutriq.com

Pronutriq NV is the responsible for the processing of personal data as described in this privacy policy, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

2. What personal data do we process?

We only process personal data that is necessary for our professional services, including:

  • First and last name

  • Company name

  • Email address

  • Phone number

  • Content of messages submitted via the contact form or email

  • Technical data such as IP address, browser type, and pages visited (via cookies/analytics)

We do not process sensitive personal data.

3. How do we collect this data?

Personal data is collected when you:

  • Visit our website

  • Fill in the contact form

  • Contact us by email or phone

  • Use our website where cookies are placed

4. Purposes and legal basis for processing

We process your personal data solely for the following purposes:

  • Responding to questions and contact requests

  • Maintaining professional (B2B) relationships

  • Providing information about our services

  • Improving and securing our website

Processing is based on one of the following legal grounds:

  • Your consent

  • The performance of a (pre)contractual relationship

  • A legal obligation

  • Our legitimate interest (e.g. B2B communication, website analysis)

5. Retention period

We do not retain personal data longer than necessary:

  • Contact details and communications: maximum 24 months after last contact

  • Contractual and administrative data: in accordance with statutory retention periods

  • Analytical data: in accordance with cookie settings

After expiry, data is deleted or anonymised.

6. Sharing of personal data

We do not sell your personal data.

Data may only be shared with:

  • IT and hosting partners

  • Website and analytics providers (e.g. Google Analytics)

  • Professional advisors (accountant, legal counsel), where necessary

Appropriate data processing agreements have been concluded with these parties.

7. Cookies en analytics

Our website makes use of:

  • Necessary cookies for proper functioning

  • Analytical cookies to analyse website usage

Analytical cookies are only placed after consent, via the cookie banner.

You can adjust your cookie preferences at any time.

8. Transfer outside the EU

If personal data is processed outside the European Economic Area, we always ensure appropriate safeguards in accordance with the GDPR.

9. Your rights

You have the right to:

  • Access your personal data

  • Have inaccurate data corrected

  • Have your data deleted

  • Restrict or object to processing

  • Withdraw your consent

You can exercise these rights via: info@pronutriq.com

10. Klachten

If you believe that we are processing your personal data unlawfully, you can lodge a complaint with:

Data Protection Authority (GBA)
www.gegevensbeschermingsautoriteit.be

11. Changes

We reserve the right to amend this privacy policy. The most recent version is always available on our website.

12. Contact

For questions about this privacy policy or your personal data, please contact us at:

Info@pronutriq.com

Meengracht 6A, 9620 Zottegem, België