Privacy statement.

Last updated: 02/01/26

1. Who are we?

Pronutriq NV
Registered office: Meengracht 6A, 9620 Zottegem, Belgium
Company number: BE1033603690
Email: info@pronutriq.com
Website: www.pronutriq.com

Pronutriq NV. is the controller for the processing of personal data as described in this privacy statement, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

2. What personal data do we process?

We only process personal data that is necessary for our professional services, including:

  • First and last name

  • Company name

  • Email address

  • Phone number

  • Content of messages sent via contact form or email

  • Technical data such as IP address, browser type, and pages visited (via cookies/analytics)

We do not process sensitive personal data.

3. How do we collect this data?

Personal data is collected when you:

  • Visiting our website

  • Fill in the contact form

  • Contact us by email or phone

  • Our website uses cookies.

4. Purposes and legal basis of the processing

We process your personal data exclusively for the following purposes:

  • Responding to questions and contact requests

  • Maintaining professional (B2B) relationships

  • Providing information about our services

  • Improving and securing our website

Processing is carried out on the basis of one or more of the following legal grounds:

  • Your consent

  • The implementation of a (pre)contractual relationship

  • A legal obligation

  • Our legitimate interest (e.g., B2B communication, website analysis)

5. Retention period

We do not retain personal data longer than necessary:

  • Contact details and communication: up to 24 months after last contact

  • Contractual and administrative data: in accordance with statutory retention periods

  • Analytical data: according to cookie settings

Afterwards, data will be deleted or anonymized.

6. Sharing personal data

We do not sell your personal data.

Data may only be shared with:

  • IT and hosting partners

  • Website and analytics providers (e.g., Google Analytics)

  • Professional advisors (accountant, lawyer), if necessary

Appropriate processing agreements have been concluded with these parties.

7. Cookies and analytics

Our website uses:

  • Cookies necessary for proper functioning

  • Analytical cookies to analyze the use of the website

Analytical cookies are only placed after consent has been given via the cookie banner.
You can change your cookie preferences at any time.

8. Transfer outside the EU

If personal data is processed outside the European Economic Area, we always ensure appropriate safeguards in accordance with the GDPR.

9. Your rights

You have the right to:

  • Accessing your personal data

  • Correcting inaccurate data

  • Have your data deleted

  • Restricting processing or objecting to it

  • Withdrawing your consent

You can exercise these rights via: info@pronutriq.com

10. Complaints

If you believe that we are processing your personal data unlawfully, you can submit a complaint to:

Data Protection Authority (DPA)
www.gegevensbeschermingsautoriteit.be

11. Changes

We reserve the right to change this privacy statement. The most recent version is always available on our website.

12. Contact

If you have any questions about this privacy statement or your personal data, please contact us at:

Info@pronutriq.com

Meengracht 6A, 9620 Zottegem, Belgium